We have collected a lot of questions frequently asked by customers in FAQs. You can click to check if there are any questions you want to ask.
- Do these control devices need to be reconnected to the console every time?
- Do these particular JoyCons still have the drifting problem?
- When I use it to play games, can I charge the controller on the console?
- Is it compatible with my switch lite?
- Will the consoler still fit in the dock station when the joypads is attached?
- ... ...
We are ready and eager to assist you with our knowledgeable and capable customer service department.
NYXI is committed to helping you find answers. Please contact us directly if you have any questions about our products or services.
Customer service continues to be available through support email and social media. Currently, our phone line is unavailable.
Service hours: Mon-Fri 9 am to 6 pm EST.